Need Help? Or Have an Idea?

Account, billing & tech support

Having trouble with your NativeTrainer: Chinese Tones account, login, or payments? Email obeulah36@gmail.com and we’ll help as quickly as we can.

• Website purchases: manage or cancel in Account → Manage subscription (Freemius).
• App Store purchases: manage or cancel in Settings → Apple ID → Subscriptions (or Account → Manage subscription in the app).
• Google Play purchases: manage or cancel in Google Play → Payments & subscriptions (or Account → Manage subscription in the app).
• To delete your NativeTrainer: Chinese Tones account and related trainer sync data: use Delete account in the iOS/Android app Settings, or email us from the address on your account with the subject “Delete my account”. We delete or anonymize account data we control; billing records we must keep by law may be retained. Cancel App Store, Play, or Freemius subscriptions separately if you do not want further charges.

Help us improve the trainer

We built NativeTrainer: Chinese Tones to fix real spoken-Mandarin pain points—especially tones that fall apart in words and phrases. Your experience is our best compass.

• Is a specific tone contrast still hard after a solar-term gate?
• Want a word or phrase added to a later gate?
• Is a feature not working the way you expected?

Please tell us. Every email is read by the founder and shapes what we ship next.

Write to: obeulah36@gmail.com